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Alert Services

• Alerts : Current Awareness Tools

Agriculture

• Agriwatch - New Delhi, India

• Food and Nutrition Security Community Solution Exchange - Mail group

• Organic Cotton in India - ICCOA

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Balance Scorecard (BSC)

• What is the Balanced Scorecard?

Best Practices

• Customer Relationship Management

Bibliography See also Librarianship

• Subject Index to Literature on Electronic Sources of Information By Marian Dworaczek's

Blogs See also Weblogs

• What is a Blog anyway ?

Business/Leadership

• Entrepreneurship and Business Management - Growth Strategies, Inc.

Business Information

• Ivey Business Journal

• Business Information on the Internet by Karen Blakeman

Business Process Interoperability / Integration (BPI)

• Business Process Interoperability (BPI) is a state that exists when a business process can meet a specific objective automatically utilizing essential human labor only. Typically, BPI is present when a process conforms to standards that enable it to achieve its objective regardless of ownership, location, make, version or design of the computer systems it uses.

• International Journal of Business Process Integration and Management  (IJBPIM) on Business Process Integration

Business Process Outsourcing (BPO) See also Outsourcing

• Business Process Outsourcing Adoption & Perspectives in Western Europe

• BPO Companies

• Outsourcing: The outsourcing directory

• GlobalSourcingNOW

• OpenOutsource

• Outsourcing Web Links

• KeepMedia Outsourcing

• Outsourcing Directory: OnlineBusinessDirectory.org provides you with the most information for your everyday business needs   

• Outsourcing

• Global IT Outsourcing

• Application Outsourcing:A Business-Led Strategy

• AnyShore Informed Outsourcing: How to Make Better Outsourcing Decisions and Improve Cost Savings: Today, the outsourcing picture is more complex. Many factors have emerged to complicate decisions, including an aging workforce, the rapidly changing regulatory landscape, cross-border issues, new business models, and the patchwork quilt that many organizations represent after years of acquisitions and mergers. Compound these issues with the appearance of more outsourcing options, and the decision takes on both greater importance and risk than ever before.

• Outsourcing Strategies

• BPM Strategies

• Business Process Trends

• Integration Survival Guide

BPO: KnowledgeBase

• BPO: KnowledgeBase

BPO: Articles and White Papers

• Outsourcing Information

• Outsourcing White Papers

• Training Outsourcing

• Bambooweb Outsourcing

BPO: Reports

• Evalueserve Reports

BPO: Presentations

• Presentations

BPO: Books and Periodicals

• BPO: Books

• BPO: Books and Periodicals

• Outsourcing to India byMark Kobayashi-Hillary

• Outsourcing to India

BPO: News Links

• NASSCOM: BPO Newsline

• ITES/BPO: Indiatimes Infotech

• The Outsourcing Times

• Outsourcing Newswire

BPO: Newsletters

• CyberTimes Newsletter

BPO: Training

• ITES-BPO Certification Training

• Training Companies

BPO: Forums

• NASSCOM: ITES-BPO Forum

• Outsourcing Forum

BPO: Blogs

• Outsourcing Times

BPO: Useful Links

• ISN-BPO

Business Intelligence

• Business Intelligence - IT Toolbox

• Business Intelligence Network

Business Intelligence Software

• How to Select a Business Intelligence Vendor - SAS

• SAS-US is the leader in business intelligence and analytics.

Business Trade

• Tradeindia.com - Exporters & Importers Database

Bulletin Boards

• QuickTopic^SM Bulletin Boards - is about instant collaboration

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Call/Contact Centers

• ISN Corporation

• BPO India

• Outsourcing

• Call Center Frequently Asked Questions

• Call Center Monitoring in India

• Credit Research Foundation

• Identifying Internal Customers and Measuring Their Satisfaction

• Global Sourcing  (Seems to be closed)

• Outsourcing2India

• KSBA Call Center

• Call Center Knowledge Online - Call Center Management Review

• Contact Center World

• Outsourcing Your Contact Center: Reaping the Benefits, Reducing the Risk

• Formula for Contact Center Success

• MI-AIRS Standards

Call Center Events

• Annual Call Center Exhibition-ACCE

Call/Contact Centers Whitepapers

• Information and Ideas for Call Center Design and Performance

• Call centers satisfy and retain customers

• Call-Type Classification

• Call Centers Vendor Reports - Bitpipe, Inc.

• “Please Wait for the Next Available Agent…”

Call/Contact Centers Glossary

• Call Center Glossary

Call Center Links and Resources

• Call Center Links and Resources

Call Center: Useful Links

• ISN-Call Center

Change Management

• Making it Work: Welcome to Change Management By Tom Arnold

Chat

• Chatzy - is a free private chat service for LiveChat. Fill out the form to create a chat room immediately - only for you and the people you invite!  

Computers

• Free Software Foundation - FSF

Concept Mapping/Topic Maps

• The Concept Mapping Homepage

• Concept Mapping Resources

• Kinds of Concept Maps

• Concept Mapping Resource Guide - William M.K.Trochim- Cornell University

Content Management System (CMS)

CMS-Full Text

• Content Management Professionals

• Content Management - Earley & Associates

• Content Management - Bitpipe, Inc.

Content Management, Portals, and Collaboration Tools

• Broadvision

• Documentum

• Filenet

• Intranet Content Management

• Interwoven

• Opentext/Livelink

• Plumtree

• PostNuke - is one of the most powerful open source content management systems in the world.

• Vignette

CMS-Wiki

• CMS Wiki - Content Management System (CMS) Wiki

Copyright

• U.S. Copyright Office

Customer relationship management (CRM)

• What is CRM?

Chief Information Officer (CIO)

• Chief Information Officer (CIO) - Executive Guide - United States General Accounting Office

• Information Security Management - Executive Guide

• CIO-Today

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Data Warehouse

• DM Review

• German OLAP and Data Warehouse Forum

• Data Warehousing Information Center

• Data Warehousing Institute

• Intelligent Enterprise - Data Warehouse (vorher DBMS Magazine/DBPD)

• The OLAP Report

• MSS (Fachbereich 5.8 der GI)

• Nutzung und Modellierung von Data Warehouse-Systemen (Arbeitskreis 5.10.4 der GI)

Data Management

• DAMA

Data Mining See also Text Mining/Web Mining

• KDnuggets: Software - This is a directory of general-purpose data mining software.

Dictionary

• Merriam-Webster, Inc

• Merriam-Webster's Collegiate Dictionary

• Encyclopaedia Britannica

• Dictionary.com

Digital Library See also Librarianship

• Digital Divide Network

• Digital Librarian -  A Librarian's Choice of the Best of the Web, maintained by Margaret Vail Anderson, New York.

• Measuring Access, Use, and Success in Digital Libraries by Ann Peterson Bishop

• Digital Book Index - E-Books on Librarianship

• Digital Strategy - New Zealand

• IEEE-TCDL - IEEE Technical Committee on Digital Libraries

Digital Libraries-Softwares/OpenSource

• DSpace - digital repository system captures, stores, indexes, preserves, and distributes digital research material. It is a OpenSource.

• Greenstone is a suite of software for building and distributing digital library collections. It provides a new way of organizing information and publishing it on the Internet or on CD-ROM. Greenstone is produced by the New Zealand Digital Library Project at the University of Waikato, and developed and distributed in cooperation with UNESCO and the Human Info NGO. It is open-source, multilingual software, issued under the terms of the GNU General Public License.

• Fedora Digital Repository System - is open source software that gives organizations flexible tools for managing and delivering their digital content.

• Olive Software - Olive's technology transforms any document from any source, while preserving its every aspect of a document in an intelligent and open digital format. Olive is the world leader in XML automation technologies, bridging the gap between the paper past and digital future.

Digital Libraries Program

• Europe's i2010 Digital Libraries Program - Europe

• Yahoo book digitization project

• Early New Zealand Books online - University of Auckland Library, New Zealand: The collection currently comprises 20 books (23 volumes) including the majority of those published in the first half of the 19th century.

Digital Library - Planning/Building

• Washington State Library: Digital Best Practices - This site offers advice on planning a digital project, covering project management, collection of items to convert to digital formats, technology, and funding. Detailed pilot project reports from five libraries in Washington state are included, and a sample plan is illustrated in "a step-by-step scenario with decision points for a project."

Data Mining/Knowledge Discovery

• Data Mining/Knowledge Discovery

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e-Learning See Also Learning

• Electronic Journal of e-Learning - (EJEL) England Free

• International Institute for Learning (IIL) is a professional education and consulting firm devoted to helping companies achieve excellence in project management and related disciplines.

• Articles on e-Learning

e-Learning Tech Tools

• Cable in the Classroom - Access Learning

• Innovative -  interactive technologies provide new potential for learning—in and out of classrooms.

• Tech Tools for Learning

Education

• InterActions: UCLA Journal of Education and Information Studies, Los Angeles

E-Publishing

• E-Publishing - Scholarly Electronic Publishing Bibliography (SEPB) - Charles W. Bailey, Jr.

• Articles on E-Publishing - by Charles W. Bailey, Jr.

E-Resource

• ELDIS - Gateway to Development Information (IDS/DANIDA): Eldis is a gateway to online information on development in countries of the South. Coverage includes social, economic, political and environmental issues. Full text of documents available on the site.

• Electronic Journals from e.doc

• Electronic Journal (full text) from Leading Publishers

• Ex Situ Conservation (Full text)

• Inderscience e-Journals

• Electronic Journals, Periodicals, and Newspapers - UTD Library, Texas

• Oreilly e-Books

• Sams e-Books  

Electronic Theses & Dissertations (ETDs) See also Research/PhD

• Vidyanidhi - Digital Library and E-Scholarship Portal, University of Mysore, India

• Directory of ETDs - Humanities

• Intellectual Property and Electronic Theses

• ETDs by Ohio Universities - The OhioLink ETD web site hosts the ETDs created at UC as well as other Ohio universities. View this site to download UC ETDs and see what others are doing. We challenge you to be more creative than those who came before you.

• NDLTD - The Networked Digital Library of Theses and Dissertations. This site contains a search engine for retrieving on-line theses and dissertations as well as some helpful hints.

• UNESCO's ETD Site - This site contains current information about ETDs, including an informative guide and several models of exemplary ETDs.

• Notable ETDs - This site provides great examples of what others are doing with ETDs.

• ProQuest - Is the official storage facility for microfiched theses and dissertations.

• ProQuest Digital Dissertations

• Virginia Tech's ETD Site - The parent site from which most of the content on the UC site is taken. VT is the leader in the world of ETDs.

• WVUs ETD Site - With over 1000 ETDs submitted, WVU is one of the top ETD participants nationwide. This site provides relevant ETD information and links.

• Digital Media Institute - Dedicated to improving the quality of e-documents, particularly theses and dissertations, this site sponsored by the University of South Florida provides valuable information on the production of ETDs.

Experts Locator

• Expertise Location Solution - XpertSHARE is a tool to locate an expert and facilitate an online live interaction between the person seeking assistance and the expert best qualified to provide help. Sponsored by: corp.xpertuniverse.com

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